valegandara@valegandara.com
+351 231 927 300
Cerâmica Vale da Gândara S.A., respects the privacy of the website www.valegandara.com and endeavors to protect its information.
This privacy policy is intended to inform you about what data / information we collect, how we may use it, what your rights are, as well as the security standards adopted to protect your identity and personal data.
All personal information collected will be used to help make your visit to our site as productive and enjoyable as possible.
At Cerâmica Vale da Gândara, we value the trust of our customers and those who visit us at www.valegandara.com , and we respect your privacy and we take every care to protect your personal data. Confidentiality and integrity of your personal data is one of our top concerns, so we abide by the highest standards of privacy and will only use your personal data for clearly identified purposes.
This Privacy Policy, as well as the collection, processing and / or transmission of your personal data are governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Regulation on Data Protection), as well as other applicable laws and regulations in Portugal.
Use of the www.valegandara.com site constitutes acceptance of this privacy policy. The Ceramics Vale da Gândara team reserves the right to change this privacy policy without prior notice. Therefore, we recommend that you check our privacy policy regularly in order to keep up to date.
Our Privacy Policy applies to personal data processed by Ceramica Vale da Gândara, headquartered in Apartado 22, Gândara, 3450-954 Mortágua, with telephone +351 231 927 300, email: privacy@valegandara.pt , as Responsible for the Processing of Personal Data under the General Data Protection Regulation.
We collect the personal data you provide to us voluntarily, including but not limited to:
Contact details: name, address, email address, telephone contact;
Transaction and interaction data: taxpayer number, requests for information and suggestions, as well as possible market research participation data and possible opinions and appreciations on the traded materials;
Job application or spontaneous application data: Academic and professional qualifications, professional experience, contact details and references.
Other Personal Information: You have provided us with information about your birthday, photographs, education, household / family situation, projects and work done, as well as any other professional information.
Interests: Information you have made available on topics of interest, such as architectural type and architectural references, participation in promotions and events, as well as other personal and professional preferences;
Website Usage Data: Information about how you use the website and whether you have opened or forwarded messages from us, including your IP address and data collected through cookies or other tracking technologies. These data are stored anonymously and serve for general analysis in order to improve the provision of our services. For more detailed information please refer to section “12. Cookies and Other Tracking Technologies ”.
Please help us to keep your personal data up to date. For this purpose you should inform us of changes to your personal data, in particular changes to your contact details.
Your personal data will be collected and processed by Cerâmica Vale da Gândara in the following situations:
All information we collect is recorded, used and protected in accordance with applicable Community and national data protection law and this privacy policy.
Cerâmica Vale da Gândara uses your personal data for commercial and billing purposes, managing your orders, quotation requests, answering information and questions (which could not be answered immediately), return and / or product change, customer support requests.
Cerâmica Vale da Gândara may also use your data for the purpose of advertising and dissemination of works made using materials acquired in our company, in order to share with the general public the satisfaction and architectural framing of the products we sell.
If you consent to the sending of business communication and newsletters, your contact details will be reviewed to send information and campaigns about our services and conditions, as well as to tailor business communication to your preferences.
Cerâmica Vale da Gândara will also process personal data if it has a legal obligation to do so. This may be the case, for example, with the issuing of invoices and / or other legally required documents. We note that there may be a need to transmit your data to the competent authorities. In addition, we will treat your personal data as necessary to manage any legal proceedings.
Your personal data will be processed on one of the following grounds:
By consenting to the use of your personal data, your data may be disclosed in the Architect Space section of our Site or used for direct marketing purposes in order to send you commercial communications and newsletters , such as product and service information or marketing campaigns that may interest you personally and professionally. You will only receive promotional emails or promotional SMS / MMS if you have provided your explicit consent for these purposes, and if you have not revoked it, or if we are legally authorized to do so.
You have the right at any time to withdraw your consent to the processing of your data for the above purposes. However, withdrawing consent does not compromise the lawfulness of treatment based on prior consent.
Cerâmica Vale da Gândara reserves the right to process your personal data in the future, even if you have revoked your consent, if and to the extent authorized or provided by law.
Failure to provide your consent may result in disadvantages for you as you may, for example, be unable to receive certain products and services. However, unless otherwise indicated, failure to provide your consent will not result in any legal consequences for you.
Cerâmica Vale da Gândara is committed to protecting the privacy of children and young people and does not intend to collect personal data from minors under 18 years of age. To our website, we do not collect, to our knowledge, any personal data relating to persons under the age of 18 without the prior consent of their legal representatives.
Cerâmica Vale da Gândara contracts to provide services to third parties regarding the management of the website, which may include, among others, data storage, commercial management and management and technical assistance services. Such service providers only have access to personal data necessary for the performance of their duties and are not authorized to use or disclose your personal data for other purposes without your prior permission.
Therefore, Cerâmica Vale da Gândara requires all its service providers to implement and enforce security measures to ensure the privacy and security of personal data.
In addition, Cerâmica Vale da Gândara may disclose your personal data to entities subcontracted by it, solely for the purposes described in this Privacy Policy, pursuant to the agreements entered into with them. Such data communications, to be made, are necessary or appropriate:
In accordance with applicable law, we may share personal data as required by law to, if necessary, protect our rights or those of others, comply with legal obligations or to combat fraud in accordance with applicable law.
Personal data collected and used by Cerâmica Vale da Gândara is not made available to third parties established outside the European Union. If, in the future, such a transfer happens, Cerâmica Vale da Gândara undertakes to ensure that the transfer complies with applicable legal provisions, in particular as regards the determination of the suitability of such country with regard to data protection and the requirements applicable to such transfer. transfers.
Cerâmica Vale da Gândara fully understands the importance of the security of the data collected and intends to make every effort to make the use of its website, and all the processing of personal data, as safe as possible. We have therefore implemented a variety of appropriate security and precautionary measures to protect your personal data, including technical and organizational measures against unauthorized access, misuse, alteration, unlawful and accidental destruction, and the accidental loss of data, both in an online and offline context.
In fact, Cerâmica Vale da Gândara and our service providers are, with their best efforts, implementing to maintain and maintain physical, electronic and procedural security measures to protect your personal data in accordance with the protection requirements. applicable data. Specifically, among others, we have implemented the following security measures:
In summary, we use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.
However, we remind you that despite all our efforts to protect your personal data against potential risks and potential exposures, there is no absolute security on the Internet. We therefore recommend that you support our efforts in terms of computer security by avoiding disclosing especially sensitive or useless data in the intended context.
In accordance with applicable data retention policies and / or applicable law, your personal data will be stored for the period of time necessary for the purposes for which it was collected or for the period legally required by law. in force. In fact, we ensure that we do not store your data beyond the necessary duration for the legally permissible purposes for which it was collected.
If you have consented to the processing of your personal data for a particular purpose, you may revoke that consent at any time with future effect. Such revocation will not affect the legality of treatment prior to revocation of consent.
In accordance with applicable data protection law, you may have the right to: (i) request access to your personal data; (ii) request the rectification of your personal data; (iii) request the deletion of your personal data; (iv) request limitation of the processing of your personal data; (v) request data portability; (vi) oppose the processing of your personal data. Note that the above rights may be limited in accordance with applicable (national) data protection legislation. You also have the right to file a complaint with the competent data protection supervisory authority (National Data Protection Commission).
Your rights in detail:
(i) Right of access: You may have the right to obtain our confirmation as to whether or not any personal data relating to you are being processed and, if appropriate, to request access to your personal data. Access information includes, but is not limited to, the purposes of processing, the categories of personal data in question and the categories of recipients or the recipient to whom your personal data has been or will be disclosed. However, this is not an absolute right and the interests of other individuals restrict their right of access.
You may have the right to obtain a copy of the personal data being processed. If you request additional copies, we may charge you a reasonable amount based on the inherent administrative costs.
(ii) Right of rectification: You may have the right to obtain from us rectification of inaccuracies concerning your personal data. Depending on the purposes of processing, you may be entitled to have your incomplete personal data completed, including by means of an additional statement.
(iii) Right to be deleted ('right to be forgotten'): In certain circumstances, you may have the right to have us delete your personal data and we may be required to delete such personal data.
(iv) Right to limitation of processing: In certain circumstances, you may have the right to obtain from us the limitation of the processing of your personal data. In that case, your data will be marked and may only be processed by us if you so consent or if necessary for certain legally provided purposes.
(v) Right to data portability: In certain circumstances, you may have the right to receive the personal data you have provided to us, in a structured, commonly read and automatically readable format, and you may have the right to request the transmission of such data to another. entity.
(vi) Right of objection: In certain circumstances, you may have the right, at any time, to object, for reasons relating to your particular situation, to the processing of your personal data, in which case Ceramica Vale da Gândara shall cease the processing of your personal data.
Pursuant to Article 12 (5) (a) of the General Data Protection Regulation, Cerâmica Vale da Gândara reserves the right to charge a fee of € 2 for administrative and IT costs if it exercises the same duty more than 2 times in a 12 month period.
If you wish to exercise any of the rights mentioned in (i) to (vi), you must contact us in writing by email at privacy@valegandara.com or at the address Apartado 22, Gândara, 3450-954 Mortágua.
The website uses cookies. For more information please refer to our Cookie Policy .
When you visit our website, we automatically collect certain information, which includes, but is not limited to: information about the device you use, the features you use, the ads you see, the time of your visit, and which pages you visited within our website. . Data is also collected about your Internet Protocol (IP) address, your Internet Service Provider (ISP), such as Frog, Clix, or other), the browser you used when visiting our website (such as Internet Explorer or Firefox) as well as other similar information.
We use cookies to store information, such as your personal preferences when you visit our website. This may include a simple popup, or a link to various services we provide.
You can turn off your cookies, in browser options, or by making changes in Antivirus program tools. However, this may change the way you interact with our website, or other websites.
Our site may include links to other sites and / or integrate with social networks, whose privacy practices may differ from those practiced by Cerâmica Vale da Gândara. If you submit personal information to any of these sites, the information is managed by their privacy policies. Please note that Cerâmica Vale da Gândara has no control over and is not responsible for third party websites and therefore assumes no responsibility for the protection and privacy of any personal data you share with them.
It is important that our databases are correct and up to date. To do so, to exercise your access rights and / or make changes or limitations regarding your personal data as mentioned above, please contact us at privacy @ valegandara.com , or to the address Apartado 22, Gândara, 3450-954 Mortágua.
This Privacy Policy was published on 15/01/2019. We reserve the right, from time to time and without notice, to change our data processing practices, which will be contained in a new privacy policy. We therefore advise you to check our Privacy Policy regularly.
